FLOWRx: The Only End to End Hub and Spoke Pharmacy Solution.

What makes Centred Solutions specialists in hub and spoke dispensing? In our latest blog we take a look at why the FLOWRx solution is the only realistic solution for community pharmacies looking to move to a hub and spoke workflow of dispensing original pack repeat prescriptions.

When most pharmacists consider automating parts of the original pack dispensing process they usually consider systems that store and retrieve medications – commonly called robotic dispensing systems. These systems are designed to help automate stock management and picking of original packs. They can of course be coupled with efficient workflows offered by some PMR providers but this won’t offer the same level of automation as the specialist FLOWRx hub and spoke solution.

Our  End-to-End Hub and Spoke Solution

From store visibility, to picking, labelling, sorting and bagging, FLOWRx covers absolutely everything you need for an efficient hub and spoke workflow. Our end to end hub and spoke solution starts in the store, moves seamlessly to the hub and then back to the store. There is full visibility for all involved throughout the process as well as a full audit trail. Here’s what sets it apart from other solutions:

Automated Labelling: FLOWRx is the only solution with an automated labelling unit that can label up to 1500 packs an hour with a single line or up to 3000 with a double line. No manual labelling process can come close to this, even with an automated workflow. This is one of the biggest efficiencies in the pharmacy workflow.

Sorting: FLOWRx is the only solution with a sortation station as well as on-screen sorting. The guiding light and RFID functionality offers an enhanced layer of patient safety meaning baskets cannot get mixed up and medicines cannot be put into the wrong basket without being flagged.

Bagging: The automated bagging solution saves further time with bagging and bag labelling. The bagger produces a bag with the bag label pre-printed ready for patients medication to be scanned safely into the bag using barcode verification.

• Toting Back to Store: The FLOWRx automated handheld toting solution ensures the right bag of the right medication for the right patient is sent back to the right store.
• Specialist Workflows: Our FLOWRx solution already dispenses an average of 80% of repeat original packs via the hub but as experts in our field we are always looking at ways to increase that number. That’s why we have developed new hub workflows for split packs, cold chain items and controlled drugs, driving further efficiencies in store.
• Tracking: FLOWRx is one seamless system which tracks the prescription through the entire fulfilment process and records an audit trail of who did what at each stage of the process. It provides a reporting suite which allows you to deliver further efficiencies.
• Integration: The FLOWRx solution can work with any PMR and it can also integrate with warehouse management systems allowing you to manage ordering of products at the same time as fulfilling orders. Our FLOWRx Connect software is the most sophisticated software on the market and our integration is unmatched.

Flexibility and Scalability of FLOWRx

You can use our FLOWRx solution with a manual picking process or an automated picking solution, like an RDS. However, it is important to remember that the FLOWRx solution is so fast and efficient when it comes to labelling, many of our customers find it quicker to pick fast moving lines by hand as many robotic dispensing systems struggle to keep up with the demand.

FLOWRx solution is the only solution on the market that will dispense continuously and at volume. It also ensures your pharmacy is future proofed as the solution is fully scalable and will grow with you as your business grows. We have worked with several customers who have scaled up by simply adding another line – there is no limit.

Fast Implementation and Expert Support

And to top it off we offer fast turn around times so you can be up and running quickly. We have an eight week lead time from contract signature to install and the install itself can take just two days, depending on the scale of the solution. Once installed, our expert customer solutions team will spend a couple of weeks on site ensuring the whole team can hit the ground running.

We strongly encourage any pharmacy looking at hub and spoke currently to do their research. Robotic dispensing systems and PMR solutions may be more well-known but it doesn’t make always them the right choice for hub and spoke. Trying to use a multitude of different systems and solutions to build a hub and spoke model can feel like trying to put a square peg in a round hole, because this simply isn’t what they were designed to do.

Contact us for a demonstration!